Responsible Gaming
Gambling Should Be Entertainment
At Rollxo Casino, we believe gambling should only be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to gamble responsibly and within your means. Only wager what you can afford to lose, and remember that the house always has an edge.
Age Verification
In Australia, you must be at least 18 years of age to gamble at online casinos. By accessing Rollxo Casino, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
Recognising the warning signs is the first step towards responsible gambling. If you experience any of the following, it may indicate a gambling problem:
- Chasing losses by gambling more money to recover what you've lost
- Hiding your gambling activity or lying about how much you gamble
- Gambling with money needed for essentials (rent, bills, food)
- Neglecting family, work, or social commitments due to gambling
- Feeling anxious or irritable when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Exclude yourself from Rollxo Casino for a period you choose, preventing access to your account
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools or set limits on your account, contact our customer support team or visit your account settings.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. Here are trusted organisations offering free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides counselling, support, and resources for problem gambling in Australia
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free counselling and support for problem gambling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Education and support resources for problem gambling
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential and free)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Provides information and support for problem gambling in Germany
If You Need Help
If you believe you or someone you know has a problem with gambling, please reach out to one of the support organisations listed above. Help is available, and seeking assistance is a sign of strength, not weakness. Remember, you are not alone.
Contact our support team immediately if you need assistance accessing self-exclusion tools or other responsible gaming features.